Check in-out

  • Is it possible to keep my luggage before check-in?
  • We are sorry. We do not accept luggage storage in the facility.
    We can Keep them in the office of JAPANING HOTEL in front of Kyoto station.

    ≪Reception time:08:00~22:00≫

    Address:Garnet Building 3rd floor Kyōtofu kyōtoshishimogyōku maoyachō 217 – 2
  • What is the check-in time? Is early check-in possible?
  • Check in time is from 16:00.
    When the room is ready, we will notify you by e-mail on that day, so in that case check-in may be possible even before 16:00.
  • What is the check-in time? Is it possible to check in late?
  • Since JAPANING HOTEL adopts a self-check-in system, check-in is possible at your best time as long as it is after 16 o’clock.Follow the instructions of the e-mail to be sent, please check in and out.
  • Is late check-out possible?
  • We do not accept late check-out.
    Please check out with your luggage by 10 o’clock.
    Please note that if you do not check out in time, 2,000 yen will be charged as an additional charge.
  • I’d like to send my luggage in advance, can I do it?
  • It is possible to do it ONLY if you send them at the Japaning Hotel main office.
    Please contact us in advance and send it to the main office address.
    Please note that we do not accept luggage at the facility.

    Address:Garnet Building 3rd floor Kyōtofu kyōtoshishimogyōku maoyachō 217 – 2

    About access

  • Can you arrange a taxi?
  • We will arrange it, so please contact the following.


  • Is there a pick-up service?
  • We operate a shuttle bus at JAPANING HOTEL.
    For details, please confirm the bus operation page of the top page.
  • Is there a parking lot?
  • There is no parking lot available, so please use your local coin parking.

    About the room

  • What amenities are there?
  • All facilities include bath towels, hair dryer, shampoo, conditioner, body soap and toothbrush.
    In addition, since the contents are slightly different depending on facilities, please check the details page of each facility.
  • Do you change the towels?
  • We will exchange the towel the next day if you contact us by the previous day.
  • In case of consecutive nights, is there room cleaning?
  • For guests booking for 4 nights or more, we will clean every 3 nights.

    About payment

  • How do I pay for it?
  • We will send you an online payment guide by e-mail one week before the staying date.
    Please settle the card payment from that mail.

    Accepted cards: VISA, Mastercard, AMEX
  • Is cash payment possible on the day?
  • If you wish to pay by cash, please contact us in advance and please come to our office.
    Please note that cash payment on site is not accepted.
  • When will the cancellation fee occur?
  • Cancellation fee will be charged from 1 week prior to arrival.
    Also, please note that customers who booked with non-refundable plan will be subject to cancellation fee as soon as booking is done.