JAPANING HOTEL

Reservation

Book online only.

※Reservations by phone are not accepted.

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Settlement

After you make a reservation, it will be settled (times depends on the booking site).
If payment is not processed, we will cancel the reservation. Please acknowledge it beforehand.

※Payment on site is not possible.

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Reservation confirmation

We will send you a confirmation e-mail from the hotel.

In order to allow check-in to go smoothly, we ask you to pre-register the name and address of every guest.
Please register at the URL described in the mail.

If you do not receive the mail please contact us.

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On the day of stay

We will contact you by email when the room is ready for check in.
Please be sure to check and understand the check-in method.

※We do not keep luggage before check-in, so please note in advance.

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Arrival

Please check in from the reception tablet.
Please check in with “My Page” displayed on your terminal.

※For overseas customers, we will copy your passport so make sure to have it

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After check-in is completed, the room number and room code number will appear on “My Page”.

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Departure

We will send you a confirmation e-mail of the departure day on the day before the check-out. Be sure to press the “check out” button of “My Page” at checkout.

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※If you do not check out after 11 o’clock, an additional charge will be applied.
※The correspondence in the case where your luggage has been put on is left to the hotel.